Help when You Need it Most – See a GP Any Day of the Week!

You can now also manage everything quickly and easily with a range of online NHS services, making healthcare more accessible than ever before.

Every patient in the borough of Richmond can now get seven-day access to a GP as part of a brilliant new scheme, launched by Zac Goldsmith MP.

The scheme delivers appointments, operating from 8am to 8pm every day including weekends. Patients will continue to contact their GP in the usual way but may be offered a daytime, evening or weekend appointment. New technology has enabled electronic access to patients’ notes, so the GP or nurse can better understand their medical background quickly.

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The scheme is being run by Richmond General Practice Alliance (RGPA), a partnership of all GP practices in the borough. It was made possible due to investment from the Prime Minister’s GP Access Fund, which aims to ensure patients across the UK have greater flexibility and better access to their GP.

As well as seven-day a week access and evening opening hours, the RGPA will also implement a range of innovative patient services to suit modern lifestyles including greater use of video conferencing, email and phone consultations for those who would find it easier. In addition, patient information screens are being installed in every practice to provide details on local NHS health services.

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Zac Goldsmith, MP for Richmond Park and North Kingston, said: “I want to thank the Richmond GP Alliance for their amazing efforts. This is a huge benefit to the local community.”

Dr Darren Tymens, chairman of the RGPA, said: As well as the benefits for the patient’s health in seeing a doctor sooner, we hope the extended GP opening hours will relieve some of the pressure on local NHS services, including Kingston and West Middlesex Hospitals, by offering patients another option.”

GP practices in the borough of Richmond are also offering new online services for local people, enabling patients to book GP appointments, order repeat prescriptions and view aspects of their medical history.

The Patient Online service can be used from a computer, smartphone or tablet and provides another option for people instead of calling or visiting a GP practice to make an appointment.

The new online service complements the traditional methods of accessing services; it does not replace them. Therefore, those without a computer or who don’t want to join up can still continue to call or visit their GP practice in the usual way.

Another benefit of Patient Online is that it will reduce the need for people to visit their practice in person and free up the phone lines, making it easier for those without a computer to get through.

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Eleanor Brunton, Practice Manager at York Medical Practice on Oak Lane in Twickenham, said: “We are delighted to be offering online services for patients at York Medical Practice and at GP practices across the borough of Richmond.

“We know that many of our patients lead busy lives and may not have time to call and speak to a receptionist. Once registered, the Patient Online service is available for people to access 24-hours a day.

Patients need to register in person for Patient Online at their GP practice. Online services offered at each GP practice may vary, as might the registration process.

For more information visit NHS Choices: www.nhs.uk/patientonline

Interested in same day consultations for children aged 5 and under? Click here to find out more!